REFUND POLICY

FOR PRE-OWNED & SALE ORDER:
- ALL PRE- OWNED & SALE ITEMS ARE FINAL SALE. NO RETURNS, CANCELLATIONS, OR EXCHANGES WILL BE ACCEPTED.
- PRE-OWNED & SALE PRODUCTS CANNOT BE RETURNED.

FOR INSTANT ORDER:
- Returns must be initiated within 14 DAYS of the original order’s arrival.
- Item must be in the same condition that you received it. Unopened, unworn or unused, with gift bag, and in its original packaging. Important: If you want a full refund, you must return Jarlia By Jolina gift bag, and in its original packaging. If you return part of the packaging and gift bag, you get a partial refund.
- Customers returning products internationally must pay all associated duties and taxes for the shipment, or Jarlia By Jolina will not be able to accept the return.

- All sale and pre-owned items are final, we do not accept cancellations.
- Customer is responsible for return shipping costs + fees.

- Please note that all shipping costs are non-refundable.

REFUNDS ON ITEMS

•Items Returned:

Refunds will be provided for the cost of the item(s) only. Delivery/postage charges will not be refunded, unless the item is faulty, damaged, or was sent incorrectly.

POSTAGE AND DELIVERY

•Postage Charges:

Unless the item is faulty, damaged, or not as described, postage and shipping costs will not be refunded. Refunds are limited to the cost of the item(s) only.

Please note, we do not offer exchanges or returns for earrings or on any of our sale items.

For returns please place your request in our portal.